Terms of Service

Introduction

Welcome to HudumaHub. These Terms of Service ("Terms") govern your use of our platform and services. By accessing or using HudumaHub, you agree to be bound by these Terms.

Description of Service

HudumaHub is a digital platform that connects service users with local service providers. We facilitate bookings, communications, and transactions between users and providers.

User Responsibilities

Account Security

• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized access
• Ensure all information provided is accurate and up-to-date

Acceptable Use

• Use the platform for lawful purposes only
• Respect other users and service providers
• Do not engage in fraudulent or deceptive practices
• Do not spam or harass other users

Service Provider Terms

Service providers using our platform agree to:

• Provide accurate information about their services
• Deliver services as described and promised
• Maintain appropriate licenses and qualifications
• Respond to bookings and inquiries promptly
• Treat all users with respect and professionalism

Payment Terms

• All payments are processed securely through our platform
• Service fees are clearly displayed before booking
• Refunds are subject to our refund policy
• Platform fees may apply to transactions

Intellectual Property

All content on HudumaHub, including but not limited to text, graphics, logos, and software, is the property of HudumaHub or its licensors and is protected by intellectual property laws.

Limitation of Liability

HudumaHub acts as an intermediary platform. While we strive to ensure quality and safety, we are not directly responsible for the actions or services provided by individual service providers.

Dispute Resolution

We encourage users to resolve disputes directly. However, we provide mediation services and have procedures in place to handle complaints and disputes fairly.

Termination

We may suspend or terminate accounts that violate these Terms. Users may also terminate their accounts at any time through their account settings.

Changes to Terms

We may update these Terms from time to time. We will notify users of significant changes via email or platform notifications.

Contact Information

For questions about these Terms or our services, please contact us at: